Shipping information


Method of shipping

Following the selection of products, the user should provide the place of delivery of the parcel. The user may elect, if he or she wishes his or her parcel to be delivered by a courier service company or he or she dispatches it personally at a GLS ParcelShop. In the event of a delivery by a courier, the user shall provide his or her telephone number, name, if he or she purchases as a legal entity, also company name, billing address and shipping address, if it is not the same as the billing address.

In the event of a delivery at a GLS ParcelShop, the user may select, at which shop he or she wishes to dispatch the parcel. Information is also provided at the selection of the parcel shop, whether payment by bank card is available at the given parcel shop.

Shipping conditions


The products selected and ordered at the webshop is delivered to you by the GLS Courier Service. Date of delivery is 5-7 working days from placement of the order. GLS courier service delivers on working days from 8 a.m. until 6 p.m. Please, take into account, we are not in the position to precisely inform you in advance, when the couriers distribute in the given area. Usually it is true, that they deliver on the working day following the sending, but unfortunately, we are unable to guarantee a delivery to definite time.
If You or a family member of yours are absent from home, provide an address, where the parcel can be delivered to (e.g. your workplace). You may enter other information in relation to the shipping address (e.g. working hours from the delivery period) and please provide your mobile phone number to the courier by all means. In the event of an unsuccessful delivery it may occur, that your order will be delivered not on the next working day, but at a time agreed with the courier in advance. GLS Customer Service is also available on working days between 7 a.m. and 8 p.m. in relation to shipping of parcels. Telephone: +361 802-0265, E-mail: info@gls-hungary.com, website: http://www.gls-hungary.com


Our shipping prices in Hungary


HUF 1,500 below HUF 20,000


HUF 0 (FREE OF CHARGE) above HUF 20,000
Our fees include 27% of VAT.


If we are not in the position to delivery an item ordered, the shipping costs are adopted to the amount of the order placed.


Damaged parcel


Please, be so kind to examine the box before the delivery in front of the courier. If you experience
a damage on the box, that refers to the damage of the goods it contains, have minutes recorded and do not accept the parcel. If there is a small dent or scratch on the box itself, it does not refer to the damage of the product in it. In the event of deficiency of minutes, we are not in the position to exchange the parcel free of charge. If you experience a damage, please contact our customer service immediately at the email address of webshop@amnesia.hu or at +36 1 269 22 46 telephone number in the working hours.